Booking terms & cancellation policy

Each studio can accommodate up to 2 guests. It is not possible to add an extra bed.

The accepted currency is EURO (€).

For reservations made by telephone, both the accommodation and the guest must have all agreed details in writing (room type, number of nights, price, etc.).

If, upon arrival, the number of guests exceeds the number agreed upon, only the accommodation may approve the stay of the additional guest(s), provided that the extra guests can be accommodated in a separate studio.

To confirm a reservation, the accommodation requires a deposit equivalent to the cost of 2 nights. The deposit must be paid by bank transfer within 2 business days. Together with the bank account details, the guest will receive a provisional reservation containing all booking details, the exact approval deadline, and the cancellation policy. Once the deposit has been received, the accommodation will send a confirmation message and approve the reservation.

If the deposit is not paid within the period specified by the accommodation, the reservation will be automatically cancelled.

The reservation is made in the name of the person who pays the deposit.

The Climate Resilience Fee is not included in the price and must be paid upon the guest's arrival.

Any bank transfer charges are borne solely by you.

The remaining balance, after the deposit has been paid, must be settled upon the guest's arrival at the accommodation. Payment can be made by cash, bank transfer, or IRIS. After each payment, the guest will receive the relevant receipt.

Upon arrival, the guest must complete the registration form with their personal details. This document remains within the company's internal records.

The guest is required to present an original proof of identity upon arrival at the accommodation.

If there are any allergies, sensitivities, or intolerances, the guest must expressly inform the accommodation before arrival.

By completing the reservation, you agree and accept that, once your reservation has been accepted by the hotel, your stay will be subject to the hotel's general terms and conditions governing reservations and accommodation.

Check-in is at 2:00 PM, unless otherwise agreed.

Check-out is at 11:00 AM. If availability permits and you wish to request a late check-out, you accept the additional charges. Specifically, until 7:00 PM you will be charged 50% of the daily rate, and after 7:00 PM you will be charged the full daily rate. This is only possible if the accommodation is able to accommodate your request.

There is no additional charge for children aged 0 to 3 years.

If you require a baby cot, please inform us in advance so that one can be reserved for you.

You must comply with the quiet hours policy, from 3:00 PM to 5:30 PM and from 11:00 PM to 7:00 AM.

Pets are not allowed.

The guest may cancel the reservation at any time and for any reason. The guest may cancel free of charge up to 20 days before arrival. The guest will be charged the full amount of the deposit if the reservation is cancelled within 20 days prior to arrival. In the event of a no-show, the full amount of the deposit will be charged.

If you have any complaints or requests, we kindly ask that you inform us immediately so that every possible effort can be made to resolve any issue.

In the event that a guest leaves personal belongings behind, the accommodation will notify the guest immediately. The guest is responsible for arranging and covering all procedures and costs required to have the item(s) returned to their location.